Mahatma Gandhi ONCE SAID:
A customer is the most important visitor on our premises.
- He is not dependent on us. We are dependent on him.
- He is not an interruption of our work. He is the purpose of it.
- He is not an outsider to our business. He is part of it.
- We are not doing him a favour by serving him.
- He is doing us a favour by giving us the opportunity to do so.