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Being equal parts management consultancy and design agency, our competitors range from strategic consulting firms to creative agencies. While organizations may look to either of these options, our clients find that our integrated approach unearths value that others simply overlook.

Funny you should ask. We're putting together a preliminary outline right now. Stay tuned. We'll let you know how it unfolds.

We help companies where they need the help. This may be a full brand strategy and identity or anything between. If you have a specific need, let us know. If we're not the best fit, we'll do our best to point you in the right direction. Let's talk.

We're a small company with big ideas for how brands can connect with consumers. Our non-linear process is more efficient and more effective because it accounts for variable change. This allows us to uncover new ways to deliver value that would be lost in the shadows of Madison Avenue.

We lecture at business and design schools. However, our real passion is helping the two to work together. If you’re interested in providing your class with a different perspective we'd be happy to talk. Contact us.

Each team is as unique as the organization and the challenges it faces. A well-rounded team will span from senior officers to specialists within the organization. We have found that the size and scope of your internal brand team should ultimately be determined by the size and scope of your organization and the engagement itself.

If you would like to reprint a white paper, article, or blogpost, please contact us by phone: +1 617.268.1116 or email: hello@blackcoffee.com

Defining experience by industry limits your options. While you may not see your direct competitors on our client list, chances are that we’ve helped companies in unrelated industries address similar branding challenges.

We are most successful where strategy and identity combine to challenge traditional thinking and market approach. If your objective is to create a new ad campaign you should probably look elsewhere. If you're seeking to innovate in your category or create a new one, you've come to the right place.

We wanted a name that reflected our values and sounded comfortable and familiar. We also knew a bit about trademark law. So we chose a name that was descriptive of something outside our category. To further differentiate, we spelled our name as a single word. Remember, this was 1994. The internet was just emerging, and using URL-driven names wasn't yet a trend.

The length of the engagement is driven by its scope. While workshops can be completed in as little as a single day, engagements such as positioning or identity are more involved. We'll provide you with a timeline once we've had a chance to discuss your objectives.

Our fees depend on the scope of the engagement. Therefore, the costs are as varied as the engagements themselves. We work closely with our clients to understand their requirements and expectations, tailoring our approach to meet those ends.

We live in the overlap between brand strategy and brand identity. Our approach focuses on results more than specific deliverables. This allows us to help our clients tell more compelling, more effective brand stories.

We're not the ideal fit for everyone! We work with brands in transition, organizations that are brave enough to move beyond using the same old approach to arrive at the same old solution. Clients who are small enough that we can make an impact, yet large enough to put strategy into action. They range from emerging businesses to established corporations.